Privacy Policy

Last Updated: November 6, 2025

TL;DR: We respect your privacy. We collect only what's necessary to run the platform, we don't sell your data, and you control your content. Read below for the full details.

1. Introduction

Welcome to FuelEmpire ("we," "our," or "us"). This Privacy Policy explains how Neon Ink LLC collects, uses, shares, and protects your personal information when you use our website and services (collectively, the "Service").

By using FuelEmpire, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

When you create an account or use our Service, we collect:

  • Account Information: Username, email address, password (encrypted), and profile information you choose to provide
  • Content: Photos, vehicle details, modification logs, comments, and other content you post
  • Communications: Messages you send through our platform or to our support team

2.2 Automatically Collected Information

When you access our Service, we automatically collect:

  • Usage Data: Pages visited, features used, time spent, and interaction patterns
  • Device Information: Browser type, operating system, device identifiers, and IP address
  • Cookies: We use cookies and similar technologies to enhance your experience and analyze usage

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Create and manage your account
  • Display your content and profile to other users
  • Send you notifications, updates, and communications related to your account
  • Respond to your comments, questions, and support requests
  • Analyze usage patterns to improve our Service and develop new features
  • Detect, prevent, and address technical issues and security risks
  • Enforce our Terms of Service and protect our legal rights

4. How We Share Your Information

4.1 Public Content

When you post content to FuelEmpire, it is publicly visible by default. This includes your profile information, vehicle builds, photos, modifications, and comments. You control what you share.

4.2 Service Providers

We share information with third-party service providers who help us operate our Service:

  • Authentication: Clerk (account management and authentication)
  • Storage: DreamHost DreamObjects (photo and file storage)
  • Database: MySQL hosting (data storage)
  • Notifications: Novu (notification delivery)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required to:

  • Comply with legal obligations or valid legal processes
  • Protect the rights, property, or safety of FuelEmpire, our users, or others
  • Investigate fraud, security issues, or technical problems

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, though some information may be retained in backups for a limited time or as required by law.

6. Your Rights and Choices

You have the following rights regarding your information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information through your account settings
  • Deletion: Request deletion of your account and associated data
  • Object: Object to certain uses of your information
  • Export: Request a portable copy of your data

To exercise these rights, please contact us at privacy@fuelempire.app.

7. Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure data storage, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

FuelEmpire is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Users

FuelEmpire is based in the United States. If you access our Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our Service, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Neon Ink LLC

Email: privacy@fuelempire.app

Website: https://neon.ink

This Privacy Policy is effective as of the date stated above and governs your use of FuelEmpire.